Refund Policy

BEATLINE offers a permanent free plan with limited features. No credit card required. You can upgrade to a paid plan at any time. When upgrading you will be charged immediately and your billing cycle starts from that date.

We offer refunds in the following circumstances:

• →Technical issues — if the Platform is inaccessible for more than 24 consecutive hours due to our fault
• →Duplicate charges — if you were charged more than once for the same period
• →Charge after cancellation — if you were charged after successfully cancelling

Refunds are generally not provided for:

• ✕Change of mind after the trial period has ended
• ✕Partial use of the subscription period
• ✕Forgetting to cancel before the renewal date
• ✕Dissatisfaction with specific content or features

Distribution fees are non-refundable once a release has been submitted to distribution platforms. If a release is rejected before distribution due to quality issues we will work with you to resolve the issue at no additional cost.

To request a refund:

• 01Email us at billing@perfectpromotion.ch
• 02Include your account email and the reason for the refund
• 03We will respond within 3 business days
• 04Approved refunds are processed within 5-10 business days

Nothing in this policy affects your statutory rights as a consumer under applicable Swiss or EU law. If you are an EU consumer you may have a 14-day right of withdrawal for digital services. Please contact us to exercise this right.